Responsible Gaming Policy

Effective Date: November 18, 2025

Last Updated: November 18, 2025

Introduction

At Pre Free Fantasy, we are committed to promoting responsible gaming practices and ensuring that our Platform remains a safe, healthy, and enjoyable environment for all users.

While Pre Free Fantasy is a 100% free platform with no real money involved, we recognize that excessive or problematic gaming behavior can still impact users' well-being, relationships, and daily responsibilities. This Responsible Gaming Policy outlines our commitment to responsible gaming and provides resources to help users maintain a healthy balance.

Our Commitment

Pre Free Fantasy is dedicated to:

  • Promoting Entertainment: Ensuring users play for fun, skill development, and social interaction—not as a source of income or escape from problems
  • Preventing Excessive Play: Providing tools and resources to help users manage their time and gaming habits
  • Protecting Vulnerable Users: Identifying and assisting users who may be at risk of problematic gaming behavior
  • Educating Users: Raising awareness about responsible gaming practices and warning signs of gaming addiction
  • Compliance: Adhering to industry best practices and legal requirements for responsible gaming

1. Play for Entertainment, Not Profit

Pre Free Fantasy is designed as an entertainment and skill development platform, not a way to make money.

Key Principles:

  • No Real Money: There are no entry fees, no cash prizes, and no financial transactions
  • Skill-Based: Success depends on cricket knowledge, strategy, and team management skills
  • Fun First: The Platform is meant to enhance your enjoyment of cricket, not replace other activities
  • Social Interaction: Compete with friends and fellow cricket fans in a friendly, respectful environment

Remember:

✅ Play for fun and to test your cricket knowledge

✅ Enjoy the thrill of competition and strategy

✅ Use the Platform to connect with other cricket fans

❌ Don't view the Platform as a way to solve financial problems

❌ Don't let gaming interfere with work, school, or relationships

❌ Don't use gaming to escape from personal issues

2. Age Restriction

Pre Free Fantasy is intended for users who are 18 years of age or older.

Why 18+?

  • Legal Compliance: Fantasy sports platforms in India require users to be adults
  • Maturity: Users should have the maturity to make informed decisions about their gaming habits
  • Responsibility: Adults are better equipped to recognize and manage problematic behavior

Our Commitment:

  • We verify users' age during registration
  • We prohibit minors from creating accounts or using the Platform
  • We do not market or advertise to individuals under 18
  • We will immediately delete accounts of users found to be underage

If you are under 18, please do not use this Platform.

Parents and Guardians: Please monitor your children's online activities and ensure they do not access age-restricted platforms.

3. Time Management

While Pre Free Fantasy is free, excessive time spent on the Platform can still impact your daily life, productivity, and well-being.

Healthy Gaming Habits:

✅ Set Time Limits: Decide in advance how much time you'll spend on the Platform each day or week

✅ Take Regular Breaks: Step away from the screen every 30-60 minutes

✅ Balance Activities: Ensure gaming doesn't replace work, exercise, socializing, or sleep

✅ Track Your Time: Be aware of how much time you're spending on the Platform

✅ Prioritize Responsibilities: Complete work, school, and family obligations before gaming

Warning Signs of Excessive Play:

❌ Spending several hours per day on the Platform

❌ Neglecting work, school, or personal responsibilities

❌ Losing sleep or skipping meals to play

❌ Feeling irritable or anxious when unable to play

❌ Lying to others about time spent gaming

❌ Using gaming to avoid problems or negative emotions

If you notice these signs, consider taking a break or seeking support.

4. Self-Exclusion and Account Controls

We provide tools to help you manage your gaming habits and take breaks when needed.

4.1 Temporary Account Suspension (Cool-Off Period)

If you feel you need a break, you can temporarily suspend your account for:

  • 24 hours
  • 7 days
  • 30 days
  • 90 days

During this period, you will not be able to log in or participate in contests. Your account and data will be preserved.

How to Activate: Go to Settings > Responsible Gaming > Temporary Suspension and select your preferred duration.

4.2 Permanent Account Deletion (Self-Exclusion)

If you wish to permanently stop using the Platform, you can delete your account.

Important:

  • Account deletion is permanent and irreversible
  • All your data, teams, and history will be deleted
  • You will not be able to create a new account using the same email or mobile number for 6 months

How to Delete Your Account: Go to Settings > Account > Delete Account and follow the instructions.

Alternatively, contact us at support@prefreefantasy.com with the subject line "Account Deletion Request."

4.3 Session Reminders

We provide optional session reminders to help you track your time on the Platform.

How to Enable: Go to Settings > Responsible Gaming > Session Reminders and set your preferred interval (e.g., every 30 minutes, 1 hour, 2 hours).

You will receive a notification reminding you how long you've been playing and encouraging you to take a break.

5. Recognizing Gaming Addiction

While Pre Free Fantasy does not involve real money, gaming addiction (also known as Internet Gaming Disorder) is a recognized behavioral addiction that can affect anyone.

What is Gaming Addiction?

Gaming addiction is characterized by excessive, compulsive gaming that interferes with daily life, relationships, and well-being.

Warning Signs:

  • Preoccupation: Constantly thinking about gaming, even when not playing
  • Withdrawal: Feeling irritable, anxious, or sad when unable to play
  • Tolerance: Needing to spend increasing amounts of time gaming to feel satisfied
  • Loss of Control: Inability to reduce or stop gaming despite wanting to
  • Neglect: Ignoring work, school, relationships, or personal hygiene
  • Escapism: Using gaming to avoid problems, stress, or negative emotions
  • Deception: Lying to others about time spent gaming
  • Jeopardizing Relationships: Gaming causes conflicts with family, friends, or employers
  • Continued Use Despite Harm: Continuing to game even when it causes problems

If You or Someone You Know Shows These Signs:

  • Acknowledge the Problem: Recognize that gaming may be negatively impacting your life
  • Seek Support: Talk to a trusted friend, family member, or mental health professional
  • Take a Break: Use our self-exclusion tools to temporarily or permanently stop using the Platform
  • Contact Helplines: Reach out to professional support services (see Section 7)

Remember: Gaming addiction is a real condition, and seeking help is a sign of strength, not weakness.

6. Support for Vulnerable Users

We are committed to identifying and assisting users who may be at risk of problematic gaming behavior.

Our Monitoring:

While we respect user privacy, we may monitor for patterns that suggest problematic behavior, such as:

  • Excessive time spent on the Platform
  • Frequent account logins and logouts
  • Unusual activity patterns

Our Actions:

If we identify concerning behavior, we may:

  • Send educational messages about responsible gaming
  • Encourage users to take breaks or use self-exclusion tools
  • Provide links to support resources
  • In extreme cases, temporarily suspend accounts for the user's well-being

7. Support Resources

If you or someone you know is struggling with gaming addiction or mental health issues, please reach out to professional support services.

India-Based Helplines and Resources:

NIMHANS Centre for Addiction Medicine
Phone: +91-80-2699-5000
Website: www.nimhans.ac.in
Services: Counseling, treatment, and support for addiction disorders

Vandrevala Foundation Helpline
Phone: 1860-2662-345 / 1800-2333-330
Available: 24/7, toll-free
Services: Mental health support and counseling

iCALL (TISS - Tata Institute of Social Sciences)
Phone: +91-22-2556-3291
Email: icall@tiss.edu
Available: Monday - Saturday, 8:00 AM - 10:00 PM
Services: Psychosocial counseling

Mental Health Professionals
Consult a licensed psychologist, psychiatrist, or counselor in your area for personalized support.

8. Fair Play and Integrity

Responsible gaming also means playing fairly and respecting other users.

Our Expectations:

✅ Respect Others: Treat fellow users with courtesy and respect

✅ Play Honestly: Do not cheat, collude, or exploit bugs

✅ Follow Rules: Adhere to our Terms & Conditions and contest rules

✅ Report Issues: Notify us of suspicious activity or rule violations

Prohibited Behavior:

❌ Creating multiple accounts

❌ Sharing accounts or using bots

❌ Colluding with other users to manipulate contests

❌ Harassing, bullying, or abusing other users

❌ Using insider information or exploiting glitches

Consequences: Violations may result in account suspension, permanent ban, or legal action.

9. Responsible Marketing

We are committed to ethical and responsible marketing practices.

Our Principles:

  • No Misleading Claims: We do not promise guaranteed wins or exaggerate potential outcomes
  • No Targeting Minors: We do not market or advertise to individuals under 18
  • Clear Messaging: We clearly communicate that the Platform is free, skill-based, and for entertainment
  • Responsible Advertising: Our ads and promotions emphasize responsible gaming and do not encourage excessive play

10. Education and Awareness

We believe that informed users make better decisions about their gaming habits.

Our Educational Efforts:

  • Responsible Gaming Page: This policy and resources are easily accessible on our website
  • In-App Reminders: We display responsible gaming messages and tips within the Platform
  • Blog and Articles: We publish content about responsible gaming, cricket strategy, and skill development
  • FAQs: Our FAQ section addresses common questions about responsible gaming

Contact Us

If you have questions, concerns, or need support regarding responsible gaming, please contact us:

Pre Free Fantasy

Responsible Gaming Support:
Email: support@prefreefantasy.com
Email: responsiblegaming@prefreefantasy.com

Address:
232/A-1 Prymid Urban Homes
Sector 65, Gurugram
Haryana, 122002
India

Phone: +91 123 456 7890
Support Hours: Monday - Sunday, 9:00 AM - 9:00 PM IST

11. Acknowledgment

By using Pre Free Fantasy, you acknowledge that you have read and understood this Responsible Gaming Policy. You agree to play responsibly and seek help if you experience problematic gaming behavior.

Pre Free Fantasy

Empowering Cricket Fans Through Skill and Strategy

100% Free | 100% Skill-Based | 100% Entertainment

Play Responsibly. Play for Fun. Play with Balance.