Welcome to our FAQ section! Here you'll find answers to the most common questions about Pre Free Fantasy. Whether you're new to fantasy cricket or an experienced player, this guide will help you understand how our platform works.

Can't find what you're looking for? Feel free to contact us and we'll be happy to help!

Getting Started

Q1: What is Pre Free Fantasy?

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Answer: Pre Free Fantasy is India's first truly free, skill-based fantasy cricket platform. We allow cricket fans to create virtual teams, compete in contests, and test their cricket knowledge—all without any entry fees or real-money involvement. Our platform is 100% free and focused on entertainment and skill development.

Q2: How do I register on Pre Free Fantasy?

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Answer: Registration is simple and free:

  1. Click the "Register" button on the homepage
  2. Fill in your basic details (name, email, mobile number, date of birth)
  3. Create a secure password
  4. Verify your email address and mobile number
  5. Complete your profile
  6. Start creating teams and joining contests!

Note: You must be 18 years or older to register.

Q3: Is Pre Free Fantasy really 100% free?

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Answer: Yes, absolutely! Pre Free Fantasy is completely free to use. There are:

  • No entry fees for any contests
  • No hidden charges or surprise costs
  • No premium memberships required to play
  • No real money involved at any stage

We're an investor-backed platform with a mission to make fantasy cricket accessible to everyone. The core platform will always remain free.

Q4: Do I need to download an app?

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Answer: Currently, Pre Free Fantasy is available as a web-based platform accessible through any browser on your desktop, laptop, tablet, or mobile device. We're working on dedicated mobile apps (iOS and Android) which will be launched soon. You can play seamlessly on our mobile-responsive website in the meantime.

Q5: Which states can play on Pre Free Fantasy?

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Answer: Pre Free Fantasy is available across India, except in the following states due to local regulations:

  • Andhra Pradesh
  • Assam
  • Odisha
  • Telangana
  • Nagaland
  • Sikkim

We respect state laws and comply with all regulatory requirements. Users from restricted states will not be able to register or participate.

How to Play

Q6: How do I create a fantasy cricket team?

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Answer: Creating a team is easy:

  1. Select a Match: Choose an upcoming match from the available contests
  2. Pick 11 Players: Select 11 players from both teams within the 100-credit budget
  3. Follow Team Composition Rules:
    • Minimum 1 and maximum 4 Wicketkeepers
    • Minimum 3 and maximum 6 Batsmen
    • Minimum 1 and maximum 4 All-rounders
    • Minimum 3 and maximum 6 Bowlers
    • At least 7 players from the playing XI
  4. Choose Captain & Vice-Captain:
    • Captain earns 2x points
    • Vice-Captain earns 1.5x points
  5. Save Your Team: Submit your team before the match deadline

For detailed instructions, visit our How to Play page.

Q7: What is the player credit system?

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Answer: Each player is assigned a credit value based on their recent performance, popularity, and role. You have a total budget of 100 credits to select your 11 players.

  • Star players cost more credits (9-10 credits)
  • Consistent performers cost medium credits (7-8.5 credits)
  • Emerging players cost fewer credits (6-7 credits)

The credit system ensures balance and strategy—you can't simply pick all the star players!

Q8: Can I edit my team after creating it?

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Answer: Yes, you can edit your team before the match deadline (usually when the match starts). Once the deadline passes, your team is locked and cannot be changed.

Tip: Keep an eye on team announcements, pitch reports, and weather conditions, and update your team accordingly before the deadline!

Q9: Can I create multiple teams for the same match?

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Answer: Yes! You can create multiple teams for the same match to try different strategies and combinations. However, we encourage fair play and discourage creating excessive teams to dominate contests.

Q10: What happens if a player I selected doesn't play?

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Answer: If a player in your team doesn't play in the actual match, they will score 0 points. This is why it's important to:

  • Check team announcements before the deadline
  • Follow pre-match news and updates
  • Have a balanced team with players likely to play

Scoring & Points

Q11: How is scoring calculated?

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Answer: Points are awarded based on real-life performance in the match. Here's a quick overview:

Batting:

  • Run: +1 point
  • Boundary: +1 point
  • Six: +2 points
  • Half-century (50 runs): +8 points
  • Century (100 runs): +16 points
  • Strike rate bonuses (T20/ODI)

Bowling:

  • Wicket: +25 points
  • Bonus for LBW/Bowled: +8 points
  • 3-wicket haul: +4 points
  • 4-wicket haul: +8 points
  • 5-wicket haul: +16 points
  • Maiden over: +12 points
  • Economy rate bonuses

Fielding:

  • Catch: +8 points
  • Stumping: +12 points
  • Run-out (direct): +12 points
  • Run-out (indirect): +6 points

For complete scoring details, visit our Rules & Scoring page.

Q12: How do Captain and Vice-Captain points work?

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Answer:

  • Your Captain earns 2x points (double points)
  • Your Vice-Captain earns 1.5x points

Example: If your captain scores 50 runs and takes 2 wickets, earning 100 points, they'll actually give you 200 points (100 × 2).

Choosing the right captain and vice-captain is crucial for maximizing your team's score!

Q13: When are points updated?

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Answer: Points are updated in real-time as the match progresses. You can track your team's performance live on the platform. Final points are confirmed after the match ends and official statistics are verified.

Q14: What if there's a scoring error?

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Answer: We use official cricket statistics from trusted sources. If you notice a scoring discrepancy:

  1. Wait for final verification (usually within 1-2 hours after the match)
  2. If the error persists, contact our support team with match details
  3. We'll review and correct any genuine errors

Contests & Leaderboards

Q15: What types of contests are available?

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Answer: Pre Free Fantasy offers various contest types:

Public Contests:

  • Open to all users
  • Large participant pools
  • Compete with thousands of players

Private Contests:

  • Create your own contests
  • Invite friends and family
  • Customize contest rules

Head-to-Head:

  • Compete against one other player
  • Direct competition

Practice Contests:

  • Perfect for beginners
  • Learn without pressure
  • Test strategies

All contests are 100% free with no entry fees!

Q16: How do I join a contest?

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Answer:

  1. Create your team for a match
  2. Browse available contests
  3. Click "Join Contest"
  4. Your team is automatically entered
  5. Track your rank on the leaderboard during the match

You can join multiple contests with the same team or create different teams for different contests.

Q17: How are winners determined?

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Answer: Winners are determined by total points scored by their team in the match. The user whose team scores the highest points ranks first on the leaderboard.

In case of a tie, the following tiebreakers apply:

  1. Team created earlier
  2. Higher captain points
  3. Higher vice-captain points

Q18: What do I win?

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Answer: Since Pre Free Fantasy is a free, entertainment-focused platform, there are no cash prizes. However, you win:

  • Bragging rights and recognition
  • Leaderboard rankings and badges
  • Skill development and cricket knowledge
  • Community respect and reputation
  • Fun and entertainment without financial risk

We may introduce optional rewards like merchandise, cricket gear, or exclusive content in the future, but the platform will always remain free to play.

Q19: Can I create a private contest with my friends?

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Answer: Yes! You can create private contests:

  1. Go to "Create Contest"
  2. Set contest rules and participant limit
  3. Generate a unique contest code
  4. Share the code with friends
  5. They join using the code
  6. Compete exclusively with your group

Private contests are great for friendly competition with people you know!

Account & Profile

Q20: How do I update my profile information?

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Answer:

  1. Log in to your account
  2. Go to "My Profile" or "Settings"
  3. Edit your information (name, email, mobile, profile picture)
  4. Save changes

Note: Some information (like date of birth) cannot be changed after verification for security and compliance reasons.

Q21: I forgot my password. How do I reset it?

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Answer:

  1. Click "Login" on the homepage
  2. Click "Forgot Password?"
  3. Enter your registered email address
  4. Check your email for a password reset link
  5. Click the link and create a new password
  6. Log in with your new password

If you don't receive the email, check your spam folder or contact support.

Q22: How do I delete my account?

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Answer: If you wish to delete your account:

  1. Log in to your account
  2. Go to "Settings" > "Account"
  3. Click "Delete Account"
  4. Confirm your decision
  5. Your account and data will be permanently deleted

Alternatively, you can contact our support team at support@prefreefantasy.com to request account deletion.

Q23: Is my personal information safe?

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Answer: Yes! We take data privacy and security very seriously:

  • All personal information is encrypted and securely stored
  • We comply with data protection regulations
  • We never sell user data to third parties
  • You have full control over your data
  • We use secure servers and SSL encryption

For complete details, read our Privacy Policy.

Rules & Fair Play

Q24: What are the rules for fair play?

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Answer: Pre Free Fantasy is built on fair play and integrity. All users must:

  • Not use multiple accounts to gain unfair advantages
  • Not share accounts with others
  • Not use bots or automation tools
  • Not manipulate contests or collude with other users
  • Respect other players and maintain sportsmanship

Violations may result in account suspension or permanent ban.

Q25: Can I use multiple accounts?

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Answer: No. Creating or using multiple accounts is strictly prohibited and violates our Terms & Conditions. Each user is allowed only one account.

We have systems in place to detect multiple accounts, and violators will face:

  • Account suspension
  • Permanent ban
  • Removal from leaderboards

Q26: What happens if a match is abandoned or cancelled?

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If the match is cancelled before it starts:

  • All contests are cancelled
  • Teams are not scored
  • You can create new teams for other matches

If the match is abandoned after it starts:

  • Points are calculated based on the action that occurred before abandonment
  • If a minimum number of overs are not completed, the contest may be cancelled

We follow official cricket rules for match completion and scoring.

Q27: Is Pre Free Fantasy legal in India?

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Answer: Yes! Pre Free Fantasy is a skill-based, entertainment platform with no real-money involvement. We comply with all applicable laws and regulations governing online skill-based gaming in India.

Key points:

  • No real money or virtual currency involved
  • Purely skill-based competition
  • Entertainment and educational purpose
  • Age-restricted to 18+ users
  • Compliant with state and central gaming regulations

However, we are not available in certain states (Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, Sikkim) due to local laws.

Technical & Support

Q28: Which browsers are supported?

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Answer: Pre Free Fantasy works best on modern browsers:

Desktop:

  • Google Chrome (recommended)
  • Mozilla Firefox
  • Microsoft Edge
  • Safari

Mobile:

  • Chrome (Android)
  • Safari (iOS)
  • Firefox Mobile

For the best experience, please use the latest version of your browser.

Q29: I'm facing technical issues. What should I do?

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Answer: If you encounter technical problems:

  1. Refresh the page and try again
  2. Clear browser cache and cookies
  3. Try a different browser or device
  4. Check your internet connection
  5. Update your browser to the latest version

If the issue persists, contact our support team at support@prefreefantasy.com with:

  • Description of the issue
  • Screenshots (if possible)
  • Browser and device information
  • Your username

Q30: How do I contact customer support?

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Answer: We're here to help! You can reach us through:

Email: support@prefreefantasy.com

Contact Form: Visit our Contact Us page

Address:
232/A-1 Prymid Urban Homes, Sector 65
Gurugram, Haryana, 122002
India

Support Hours: Monday - Sunday, 9:00 AM - 9:00 PM IST

We typically respond within 24-48 hours.

Platform & Features

Q31: Why is Pre Free Fantasy free?

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Answer: Pre Free Fantasy is an investor-backed startup. Our investors believe in democratizing fantasy cricket and making it accessible to everyone. They've provided the funding we need to operate without charging users.

As we grow, we plan to introduce:

  • Optional premium features (always optional, never required)
  • Brand partnerships and sponsorships
  • Community support options

But the core platform will always remain 100% free. For more details, visit our About Us page.

Q32: Will you introduce paid features in the future?

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Answer: We may introduce optional premium features in the future, such as:

  • Advanced analytics and insights
  • Exclusive content and tips
  • Enhanced profile customization
  • Priority support

Important: These will be entirely optional. The core platform—team creation, contests, leaderboards—will always remain 100% free. You'll never need to pay to enjoy fantasy cricket on our platform.

Q33: Do you have a mobile app?

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Answer: We're currently working on dedicated mobile apps for iOS and Android, which will be launched soon. In the meantime, our website is fully mobile-responsive and works seamlessly on all devices through your mobile browser.

Q34: How often is player data updated?

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Answer: Player statistics, credits, and performance data are updated regularly:

  • Before each match: Player credits are adjusted based on recent form
  • During matches: Live scoring and points are updated in real-time
  • After matches: Final statistics are verified and updated

We use official cricket statistics from trusted sources to ensure accuracy.

Q35: Can I play fantasy cricket for international matches?

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Answer: Yes! Pre Free Fantasy covers:

  • International cricket: Tests, ODIs, T20Is
  • Indian Premier League (IPL)
  • Domestic tournaments
  • Major T20 leagues worldwide

We're constantly expanding our match coverage to include more tournaments and leagues.

Responsible Gaming

Q36: Is Pre Free Fantasy addictive?

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Answer: Pre Free Fantasy is designed as an entertainment and skill-development platform. Since there's no real money involved, we eliminate the primary risk factor that makes fantasy gaming potentially addictive.

However, we encourage responsible participation:

  • Play for fun and learning, not obsession
  • Balance fantasy cricket with other activities
  • Take breaks when needed
  • Enjoy the game without stress

If you feel you're spending too much time on the platform, we encourage you to take a break.

Q37: What is your age policy?

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Answer: Pre Free Fantasy is open to users 18 years and above. We verify age during registration to ensure compliance with regulations.

Users under 18 are not permitted to register or participate, even though the platform is free and doesn't involve real money.

Q38: How do you promote responsible gaming?

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Answer: We promote responsible gaming through:

  • No financial risk: Zero-money platform eliminates gambling risks
  • Educational focus: Emphasis on learning and skill development
  • Fair play policies: Strict rules against cheating and manipulation
  • Age restrictions: 18+ only
  • Healthy competition: Encouraging sportsmanship and respect
  • Support resources: Available for users who need help

Miscellaneous

Q39: Can I play Pre Free Fantasy outside India?

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Answer: Currently, Pre Free Fantasy is designed for users in India (except restricted states). We may expand to other countries in the future, but for now, the platform is India-focused.

Q40: How can I provide feedback or suggestions?

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Answer: We love hearing from our users! You can share feedback through:

  1. Contact Form: Visit our Contact Us page
  2. Email: support@prefreefantasy.com
  3. Social Media: Follow us and send messages on Facebook, Twitter, Instagram

Your feedback helps us improve the platform and build features you want!

Q41: Do you have a referral program?

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Answer: We don't currently have a referral program, but we may introduce one in the future. For now, you can invite friends to join by simply sharing the website link and spreading the word about Pre Free Fantasy!

Q42: How do you ensure fair contests?

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Answer: We ensure fairness through:

  • Official statistics: Using verified cricket data from trusted sources
  • Real-time scoring: Transparent, live point calculations
  • Anti-cheating measures: Systems to detect and prevent manipulation
  • Fair play policies: Strict enforcement of rules
  • Equal opportunities: Everyone competes on the same terms

Q43: Can I suggest new features?

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Answer: Absolutely! We're always looking to improve. If you have ideas for new features, contests, or improvements, please share them:

  • Email us at support@prefreefantasy.com
  • Use the contact form on our website
  • Engage with us on social media

We review all suggestions and prioritize features based on user demand and feasibility.

Q44: What makes Pre Free Fantasy different from other platforms?

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Answer: Pre Free Fantasy stands out because:

  1. Truly 100% free: No entry fees, no hidden costs, no paid contests
  2. No real money: Zero financial risk, pure entertainment
  3. Skill-based: Rewards cricket knowledge and strategy
  4. Transparent: Clear about our business model and operations
  5. Educational: Helps you learn and improve cricket analysis
  6. Community-focused: Building a respectful, fair community
  7. Accessible: Open to everyone, regardless of financial situation

For more details, visit our About Us page.

Q45: Where can I learn more about fantasy cricket strategy?

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Answer: We provide several resources to help you improve:

  • How to Play: Comprehensive guide for beginners
  • Rules & Scoring: Detailed scoring system and examples
  • Tips & Strategies: Available throughout the platform
  • Community Discussions: Learn from other players

We're also working on additional educational content, tutorials, and strategy guides!

Still Have Questions?

If you couldn't find the answer to your question, we're here to help!

Email: support@prefreefantasy.com

Contact Form: Contact Us

Support Hours: Monday - Sunday, 9:00 AM - 9:00 PM IST

We typically respond within 24-48 hours.